Please enter your customer no. and the voucher no. for which you would like to request a return
If you want to return goods from several deliveries (different voucher numbers), please request the return for each document (invoice).
If you want an exchange, we would ask you to place a new order.
We do not offer a direct exchange
You can not log in with your customer number and voucher number?
Then please write us via our Contact form.
The use of this form is not necessarily the only way to effectively exercise the right of withdrawal,
but the revocation can also be done in any other way described in our right of revocation described in our right of withdrawal by using an explicit declaration.
You bear the direct costs of returning the goods.
In this context, we also refer to the right of withdrawal.
In the image of an invoice below, we show you where you can find your customer number and the document (invoice) number.
If you do not have your invoice, we can send it to you again.