Please enter your customer no. and the voucher no. for which you would like to request a return.
If you would like to return goods from several deliveries (different voucher numbers), please request the return for each document (invoice).
If you would like an exchange, we would ask you to place a new order We do not offer a direct exchange.
You cannot log in with your customer number and voucher number? Then please write us via our Contact form.
The use of this form is not necessarily the only way to effectively exercise the right of withdrawal, but the revocation can also be done in any other way described in our revocation right described in our right of withdrawal using an explicit declaration.
You shall bear the direct costs of returning the goods.
In this context, we also refer to the right of withdrawal.
In the image of an invoice below, we show you where you can find your customer no. and the document (invoice) no.. If you do not have your invoice, we can send it to you again.